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Share Your Feedback

Your thoughts and suggestions help us create the best possible Chinese learning experience

Tell Us What You Think

Whether it's praise, suggestions for improvement, or ideas for new features, we want to hear from you. Your feedback shapes our platform's future.

Minimum 20 characters. The more details you provide, the better we can address your feedback.

We typically review and respond to feedback within 3-5 business days

Why Your Feedback Matters

Every piece of feedback helps us understand how to better serve our learning community

Drive Innovation

Your suggestions directly influence our product roadmap and help us prioritize new features that matter most to learners.

Improve Quality

Bug reports and usability feedback help us identify and fix issues, making the platform more reliable for everyone.

Shape Community

Your input helps us create learning experiences that truly serve our diverse, global community of Chinese learners.

Recent Improvements Based on Your Feedback

Here are some ways your feedback has shaped our platform recently

Enhanced Audio Quality

Based on feedback about pronunciation clarity, we upgraded all audio content with native speaker recordings and clearer sound quality.

โœ“ Implemented in September 2024

Mobile App Optimization

Improved mobile experience with faster loading, offline download capabilities, and better touch navigation as requested by mobile users.

โœ“ Implemented in August 2024

Cultural Context Expansion

Added more cultural background and context to lessons based on requests for deeper cultural understanding alongside language learning.

โœ“ Implemented in July 2024

Progress Analytics Dashboard

Currently developing detailed progress tracking and analytics based on requests for better learning insights and goal management.

๐Ÿšง In Development