Privacy Policy

We collect information to provide better services to our users. The types of information we collect include:

1.1 Personal Information

• Name and contact information (email address)
• Account credentials and profile information
• Learning preferences and progress data
• Communication history with our support team

1.2 Usage Information

• Learning activities and course progress
• Device information and browser type
• IP address and location data
• Website usage patterns and preferences

We use the collected information for the following purposes:

• Provide and maintain our Chinese learning services
• Personalize your learning experience
• Track your progress and provide recommendations
• Communicate with you about your account and services
• Improve our platform and develop new features
• Ensure security and prevent fraud

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in operating our platform

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information
• Secure data storage and backup procedures

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your learning progress data
• Opt-out of marketing communications

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Contact form: Contact Us