Accessibility Statement
Last updated: October 20, 2025
Our Commitment to Accessibility
LearnChinese.online is committed to ensuring that our platform is accessible to all users, including those with disabilities. We believe that everyone should have the opportunity to learn Chinese, regardless of their abilities or the technologies they use to access our content.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and are continuously working to improve the accessibility of our platform.
Accessibility Features
๐ง Audio and Visual Content
- High-contrast color schemes for better visibility
- Subtitles and transcripts for video content
- Audio descriptions for visual learning materials
- Adjustable playback speed for audio content
- Visual indicators for audio cues
โจ๏ธ Keyboard Navigation
- Full keyboard navigation support
- Logical tab order throughout the interface
- Visible focus indicators
- Keyboard shortcuts for common actions
- Skip links to main content
๐ค Text and Language
- Adjustable font sizes and text spacing
- Clear, readable fonts and typography
- Proper heading structure for screen readers
- Alternative text for images and graphics
- Plain language explanations
๐ฑ๏ธ Interactive Elements
- Large, easy-to-click buttons and links
- Consistent navigation patterns
- Clear error messages and form validation
- Timeout warnings and extensions
- Drag-and-drop alternatives
Assistive Technology Support
Our platform is designed to work with various assistive technologies, including:
Screen Readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS/iOS)
- TalkBack (Android)
- ORCA (Linux)
Other Assistive Tools
- Voice recognition software
- Switch navigation devices
- Eye-tracking systems
- Magnification software
- Alternative keyboards
Browser and Platform Compatibility
Our platform is tested and optimized for accessibility across:
Browsers
- Chrome
- Firefox
- Safari
- Edge
Operating Systems
- Windows
- macOS
- Linux
- iOS
- Android
Devices
- Desktop computers
- Laptops
- Tablets
- Smartphones
Accessibility Settings
You can customize your learning experience using our accessibility settings:
How to Access Settings
- Log into your account
- Click on your profile icon in the top-right corner
- Select "Accessibility Settings" from the dropdown menu
- Adjust settings according to your needs
- Save your preferences
Visual Settings
- Font size adjustment
- High contrast mode
- Color blind friendly palette
- Motion reduction
Audio Settings
- Volume controls
- Audio descriptions
- Subtitle preferences
- Pronunciation guides
Known Limitations
We are continuously working to improve accessibility. Currently, we are aware of the following limitations:
- Some interactive exercises may require visual input (we're working on audio alternatives)
- Chinese character recognition activities may not be fully accessible to screen readers
- Certain video content may not yet have audio descriptions
- Mobile app accessibility features are still being enhanced
Note: We are actively working to address these limitations in upcoming updates. If you encounter any accessibility barriers, please let us know so we can prioritize fixes.
Feedback and Support
We welcome feedback about the accessibility of our platform. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Contact Methods
Email: [email protected]
Phone: +1 (555) 123-4567 (Monday-Friday, 9 AM - 5 PM EST)
Contact Form: Contact Us
Live Chat: Available on our website during business hours
When contacting us, please include:
- Description of the accessibility issue
- The page or feature where you encountered the problem
- Your browser and assistive technology details
- Any error messages you received
Response Time: We aim to respond to accessibility feedback within 2 business days and will work with you to find a solution or suitable alternative.
Ongoing Improvements
Our commitment to accessibility is ongoing. We regularly:
- Conduct accessibility audits with external experts
- Test our platform with users who have disabilities
- Train our development team on accessibility best practices
- Monitor and implement the latest accessibility standards
- Update this accessibility statement as we make improvements
Our Goal: To make LearnChinese.online one of the most accessible language learning platforms available, ensuring that everyone can pursue their Chinese learning goals.